Thank you for shopping at Luminous Touch! We’re committed to delivering a smooth and reliable shopping experience. Please review our shipping guidelines below.

🚚 Shipping Times (U.S. Customers Only)

Luminous Touch currently ships within the United States only.

Estimated delivery times:

• Standard Shipping: 5–12 business days
  
• Priority Shipping (if available): 3–7 business days
  

Delivery times may vary due to high demand, carrier delays, or weather conditions.

🌎 Shipping Locations

• We currently ship exclusively within the United States.
  
• We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories at this time.
  

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking may take 1–3 days to update after dispatch.

🧾 Incorrect Address

Please double-check your address before placing your order.

If the address is incorrect:

• Contact us within 12 hours to correct it.
  
• If the package has already shipped, we are unable to change the address or issue a refund.
  

🚫 Lost, Stolen, or Delayed Packages

Luminous Touch is not responsible for:

• Packages marked as delivered but not received
  
• Delays caused by the shipping carrier
  
• Lost or stolen packages after delivery
  

However, we’ll do our best to assist you in locating your package.

💰 Shipping Costs

Shipping fees are calculated at checkout based on order weight, destination, and selected shipping method.

We may offer free shipping promotions during special events.

🛍️ Split Shipments

To ensure faster delivery, your order may arrive in multiple packages.

You will receive tracking for each shipment.