📦 Luminous Touch Refund Policy

Last updated: January 2026

At Luminous Touch, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 30-day money-back guarantee under the following conditions:

Eligibility

  • Items must be unused, in their original packaging, and in the condition you received them.
  • Proof of purchase is required (order number or receipt).

How to Request a Refund

  1. Contact us at support@luminoustouch.us with your order details.
  2. Our team will provide return instructions.
  3. Refunds are processed within 5–7 business days of receiving the returned item.

Non-Refundable Items

  • Items damaged due to misuse
  • Products marked as “Final Sale”
  • Gift cards

Shipping Costs

Original shipping fees are non-refundable. Return shipping is the responsibility of the customer unless the product was defective or sent in error.