📦 Luminous Touch Refund Policy
Last updated: January 2026
At Luminous Touch, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 30-day money-back guarantee under the following conditions:
Eligibility
- Items must be unused, in their original packaging, and in the condition you received them.
- Proof of purchase is required (order number or receipt).
How to Request a Refund
- Contact us at support@luminoustouch.us with your order details.
- Our team will provide return instructions.
- Refunds are processed within 5–7 business days of receiving the returned item.
Non-Refundable Items
- Items damaged due to misuse
- Products marked as “Final Sale”
- Gift cards
Shipping Costs
Original shipping fees are non-refundable. Return shipping is the responsibility of the customer unless the product was defective or sent in error.